Groundbreaking Study Provides First Comprehensive Measurement of Truck Queuing and Visit Times at the Ports

PierPass Inc. and Ability/Tri-Modal Transportation Services Inc. today released the results of the Turn Time Study that uses Global Positioning System (GPS) tracking to provide a common language and set of facts that the port community can use to discuss truck queuing and terminal visit times at the Port of Los Angeles and Long Beach.

This study helps the port community discuss visit times based on factual information rather than on anecdotes, and provides the community a common set of metrics.

It evaluates three time periods: queue time, spent waiting in line outside the gates; terminal time, measuring from the entry gate to the exit gate; and visit time, the sum of queue and terminal time.

Key findings of the study include:

  • The median queue time in October was 20 minutes and the terminal time 31 minutes, for a total median visit time of 51 minutes.
  • The vast majority of visits take less than two hours: 27% are under 30 minutes, 58% under an hour, 75% under one and a half hours, and 86% under two hours. A further 12% of visits take two to four hours, and 1% to 2% of visits take between four and eight hours. 
  • About 91% of queue times were under an hour.
  • The median queue and visit times include trucks that choose to arrive early to wait for the 6:00 p.m. OffPeak to start.
  • The study found that daytime visits are shortest for trucks that arrive at 15:00. Median visit time for trucks arriving between 15:00 and 16:00 was 45 minutes, while for trucks arriving between 17:00 and 18:00 median visit time was 90 minutes, reflecting the 17:00 meal break.

When cargo volumes rebounded in the spring and summer of 2010, terminal operators opened additional service hours to hold down congestion. Those investments proved effective: while cargo volumes increased 6% from May to October, visit time decreased 13%, the study showed.

Stay tuned to PierPASS.org for a video about the study, as well as an interview with Dr. Noronha, president of Digital Geographic Research Corp., which conducted the study. Read the Turn Time Study Executive Summary.

Steady Upward Track for 2011

Supply chain and logistics experts recently gathered for the Port of Long Beach’s annual “Pulse of the Ports: Peak Season Forecast” where they discussed the outlook for the industry in 2011. The general consensus was that international trade will continue to grow in 2011, though it will be modest growth compared to the double digit gains in 2010.

The key to success in 2011, as panelists pointed out, is planning for the future. Just as MTOs have been watching decreasing cargo volumes and responding accordingly, we need to continue to look ahead to ensure we are prepared for the upcoming peak season.

We are continuing to review weekly and monthly cargo volumes, talk to terminal operators and steamship lines about what trends they are seeing, and talk to cargo owners about what their expectations on cargo movements are this season.

As cargo volumes increase, the MTOs will review and reinstate flex gates and the noon hour relief and increase labor as appropriate to ensure that congestion is not a problem during the Summer peak season.

The Port of Long Beach Supports Upcoming Turn Time Study

We recently had the chance to catch up with Don Synder, Director of Trade Relations for the Port of Long Beach.  We asked Don about the Port’s participation in the upcoming  Turn Time Study, commissioned by the Truck Turn Time Stakeholder Group and conducted by Dr. Val Noronha of Digital Geographic Research Corporation to provide metrics for tracking and monitoring truck turn times.

Q: Why did you decide to contribute to funding for the turn time study?

A: Part of the Port of Long Beach’s mission is to facilitate cooperative efforts that result in efficient operations and improved turn-time. Our hope is that the survey will provide factual results with actionable data to help educate the industry on turn times. 

Q: What is the goal of the turn time study?

A: For the Port of Long Beach, the goal of the turn time study is to gain an understanding of the challenges that pose a barrier to improving truck turn times through our terminals.

Q: Why is the study important for the community?

A: Better turn times result in better service to our customers, better compensation for truck drivers, and lower air emissions for our neighbors. Combining efforts to learn more about terminal operations and tracking and reporting turn times will help us provide efficient operations at the ports to better the industry as a whole.

Q: What do you expect will be the results of the study?

A: The Port of Long Beach hopes that the study provides empirical information instead of anecdotal information to identify ways to improve turn times at the ports.  We look forward to communicating factual information to the industry on turn times.

Q: What do you plan to do in response to the data and analysis you receive from the study?

A: The Port of Long Beach plans to use the study data to facilitate cooperative efforts between all industry stakeholders that will result in efficient operations and improved turn-times at our Port terminals.

With OffPeak Program, Ports of LA and Long Beach Offer More Capacity Than Other U.S. Ports

Marine terminal operators in Los Angeles and Long Beach are closely watching turn times and congestion levels to evaluate any impact from the recent OffPeak schedule change. As of yet, we haven’t detected any unusual congestion as a result of the suspension.

Despite the suspension of the fifth shift, PierPASS continues to offer 55 OffPeak gates across 13 terminals, in addition to the 65 daytime gates, for a total of 120 gates per week for cargo pickup and delivery. Prior to the establishment of PierPASS in 2005, there were virtually no extra gates offered at the Ports beyond the regular daytime gates.

We believe that 55 extra gates a week is more than enough to handle current volumes and want to stress that there is still unused capacity during many times of the day and night shifts. The decision to suspend one OffPeak shift was made in light of the traditional seasonal decline in volume,  knowing that there is plenty of unused capacity during both Peak and OffPeak shifts that could absorb a reduction in gates without affecting turn times or congestion, and that the fifth gate would be added back when cargo volumes warrant.

For perspective, let us compare the PierPASS schedule to that of other ports in the United States. The Ports of Seattle, New York, New Jersey, and Miami all offer similar Monday-Friday schedules of approximately 8:00 a.m. to 7:00 p.m., including breaks (exact hours differ), with no extra night or weekend gates like those provided by PierPASS in LA and Long Beach. These ports only offer services outside of regular hours with “special agreements” with the Port Authorities. The San Pedro Ports provide 120 shifts – of which 55 are extra gates – for cargo pickup and delivery each week. No other port in the country provides this capacity.

Terminal operators are taking steps to adapt to market conditions during the traditionally slow period of January to April.  We will continue to closely monitor the volumes and adjust the OffPeak schedule as appropriate to ensure the viability of the OffPeak program and will look to reinstate the fifth extra gate when warranted. Please continue to visit the PierPASS website for the latest updates.

OffPeak Gate Suspensions

We want to address recent concerns following the announcement that four additional marine terminal operators at the Ports of Los Angeles and Long Beach will suspend one PierPASS OffPeak shift per week. These suspensions are part of the  process for marine terminal operators to continually adapt the number of OffPeak shifts to match fluctuations in cargo volume. The suspensions are a result of the traditional seasonal decline and should not cause further delays at the ports of Los Angeles and Long Beach. The MTOs will continue to address issues of congestion and closely monitor cargo volumes with the intention of returning to a fifth PierPASS OffPeak shift when cargo volumes warrant an additional shift. Please stay tuned to pierpass.org for additional updates.

Monitor Terminal Gate Lines in Real Time

Check out PierPASS’s updated live camera feeds showing different marine terminal gates at the Ports of Los Angeles and Long Beach.

The page has been updated with camer feeds for STS and GGS. Click on any of the images to see a larger view. Click refresh on the page to get updated live images from the terminal gates.

We continue to update the page with additional camera views from all terminals to help LMCs monitor congestion levels at the terminal gates.

Eight Marine Terminal Operators Suspend One OffPeak Shift Amid Seasonal Slowdown

Four more marine terminal operators at the Ports of Los Angeles and Long Beach announced they will suspend one PierPASS OffPeak shift per week starting in March due to the traditional seasonal decline in cargo volume. Other MTOs announced an OffPeak gate suspension in February. This makes a total of eight terminal operators that have cut back to four OffPeak shifts per week.

Terminal operators are taking steps to adapt to market conditions during the traditionally slow period of January to April. Adapting the number of OffPeak shifts to match fluctuations in cargo volume helps ensure the viability of the OffPeak program.

Anecdotal evidence indicates that vessel calls at one terminal operator are down by about 25 percent compared to earlier this year, while another terminal operator reported it received zero vessel calls during a one-week period in February.

Extra weekly shifts are funded by revenue generated from the Traffic Mitigation (TMF), a $50 per TEU fee charged on container moves during peak daytime hours. The drop in cargo volume translates into reduced collection of the TMF. In the fourth quarter of 2010, the actual cost of OffPeak gates was $95 per TEU – a $45 shortfall per TEU.

Since PierPASS was created in 2005, revenue from the TMF has never fully covered the added costs of operating five OffPeak shifts. The cost to operate OffPeak gates is relatively fixed, so a decrease in cargo volume translates into an increase in the OffPeak cost per TEU. Suspending one OffPeak shift per week due to reduced volume should produce measurable cost savings during this traditional slow period.

The rollout of this suspension starts March 12. An updated OffPeak schedule is available on the PierPASS website.

During this period, PierPASS and marine terminal operators will continue to monitor conditions and take steps to avoid congestion.

The Port of Los Angeles Supports Upcoming Turn Time Study

We recently had the chance to catch up with Michael DiBernardo, Director of Business Development for the Port of Los Angeles.  We asked Michael about the Port’s participation in the upcoming  Turn Time Study, commissioned by The Truck Turn Time Stakeholder Group and conducted by Dr. Val Noronha of Digital Geographic Research Corporation to provide metrics for tracking and monitoring truck turn times.

Q: Why did you decide to contribute to funding for the turn time study?

A: We felt it was necessary to capture data that will provide facts on how long truck drivers are queuing outside terminal gates. The terminals have the data once a truck driver enters the facility, but we have no means of measuring the queue time from a certain point outside the terminal. We felt the turn time study would help provide that data.    

Q: What is the goal of the turn time study?

A: For the Port of Los Angeles, the goal of the study is to receive factual data of truck queue times in order to accurately identify problems of congestion and/or bottlenecks at the port.

Q: Why is the study important for the community?

A: The turn time study is important to the trucking and cargo owner communities because it ensures that factual information about turn times is available. Currently, mainly anecdotal information is being communicated to cargo owners and the media.

Q: What solutions to truck congestion would be beneficial for the ports?

A: The Port of Los Angeles believes the following solutions will be beneficial for the ports:

  • Spreading out truck traffic to avoid peak congestion at 5pm
  • Implementing port-wide appointments that offer flexibility
  • Offering flex work gate schedules and five off-peak gates, which is already being done at most terminals
  • Ensuring trucking companies’ drivers continue to work after 11pm in order to maximize the off-peak gates

Q: What is the biggest misconception about turn times at the ports?

A: One of the biggest misconceptions is to assume that because one trucking company reports they experienced two or three hour turn times, all trucking companies are experiencing those delays. In general, turn times are much shorter than what has been reported by the media and the majority of companies are not experiencing these delays. It is true, however, that at certain hours of the day, turn times may be long due to trucks waiting for evening, or OffPeak, gates to open. Many  trucks show up at the same time to take advantage of the OffPeak gate.

Q: How will the results from the study be used to generate possible solutions to truck congestion at the ports?

A: Following the conclusion of the study, the Truck Turn Time Stakeholder Group will analyze the results and determine the next steps in addressing any issues that may be identified by the study. We will continue to keep the community updated with our findings.

Among Daily Port Visitors, 66 Percent Make 3 or More Container Moves Per Day

January 2011 Frequent Callers Metrics

The terminal operators and others are working to provide metrics for tracking port operations.

One important metric is the number of container moves trucks make per day. The data collected by PierPASS to run the OffPeak programs lets us see exactly how many moves each truck makes.

For the purposes of this analysis, we wanted to find out how many moves a truck makes if it is working every day. To do so, we looked at “frequent callers,” which the two ports define as trucks making one or more moves per weekday.

The data shows that 66 percent of trucks averaged three or more container moves per day in January 2011, compared to 81 percent in December 2010.

It is important to note that “moves per day” isn’t necessarily the same as “turns per day.” A turn, or round trip, can involve either one container move or two.

The terminal operators have begun reporting in-terminal turn times and are working on ways to track and report queue times outside the terminal gates. Stay tuned for more info soon.